Dol Employment Navigator

2 weeks ago


CT United States Serco Full time
Job Summary

We are seeking a highly skilled and compassionate Lead Employment Navigator to join our team at Serco. As a key member of our team, you will play a critical role in assisting military personnel in their transition to civilian occupations and providing individual counseling on the job search process.

Key Responsibilities
  • Assess the transitioning Servicemember and/or spouse's acquired skills and assist with career exploration and translating their military experience desired by future employers.
  • Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment-related resources.
  • Assist with job matching of vacancy postings, with TSM's skills and work requirements.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Assist clients in the identification of necessary credentials and the development of a path to fill qualification gaps through credentialing.
  • Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
  • Provide partnership overview services and connect transitioning Servicemembers and/or spouses to DOL-approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
  • Possess extensive knowledge of the current labor market information.
  • Provide resume and cover letter advice.
  • Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.
  • Assist with training and mentoring Employment Navigators as well as possess the sound organizational and positive leadership skills for site management support.
  • Able to perform administrative functions for the office.
Requirements
  • A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.
  • OR a Bachelor's degree and 3 years of employment or career counseling experience.
  • Experience managing and directing the activities of a team of 2-10 employees.
  • Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
  • Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
  • The ability to work well with the Military clients and must be able to communicate orally and in writing.
  • The ability to travel up to 10%.
Additional Information

This position is an in-office client-facing position with set office hours. In the event that extenuating circumstances and/or business need require remote work, individuals must work in an uninterrupted environment and must have reliable internet access.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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