Medical Intake Coordinator
3 weeks ago
We are seeking an experienced Medical Intake Specialist to join our team at AppleOne. This is a unique opportunity for a highly skilled professional to work in a fast-paced healthcare environment.
Job DescriptionAs a Medical Intake Specialist, you will play a critical role in ensuring a smooth and efficient intake process for patients. Your responsibilities will include gathering patient information, verifying insurance, obtaining pre-authorizations, and ensuring that all necessary documentation is completed before patient appointments.
Responsibilities- Taking phone calls from patients and assisting them with the intake process, ensuring all necessary information is collected and accurate.
- Obtaining and verifying patient demographic, insurance, and medical history information.
- Ensuring all required documents, authorizations, and referrals are completed and filed appropriately.
- Coordinating with healthcare providers and insurance companies to obtain prior authorizations for procedures and treatments.
- Answering patient inquiries regarding the intake process, insurance coverage, and appointment scheduling.
- Maintaining confidentiality and complying with HIPAA regulations at all times.
- Handling patient concerns and providing exceptional customer service throughout the intake process.
- Collaborating with medical staff and administrative teams to ensure seamless patient flow and timely access to care.
To be successful in this role, you will need:
- A high school diploma or equivalent; additional education in healthcare administration or a related field is a plus.
- 1-2 years of experience in a healthcare setting, preferably in patient intake or medical office administration.
- Knowledge of medical terminology, insurance verification, and prior authorization processes.
- Strong attention to detail and excellent organizational skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficient in using electronic health records (EHR) and other healthcare management systems.
- Outstanding interpersonal and communication skills with a patient-focused attitude.
We offer a competitive salary range of $45,000 - $55,000 per year, based on experience and qualifications. Additionally, we provide major medical, dental, vision, 401k, and statutory sick pay where required.
About UsAppleOne is a leading workforce management company committed to connecting great companies with outstanding talent. Our founder and CEO, Janice Bryant Howroyd, is a pioneer in the industry, known for her dedication to keeping humanity in human resources and strategic procurement.
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