Medical Care Coordinator
2 weeks ago
We are seeking a skilled Medical Intake Specialist to join our team. This role plays a critical part in ensuring a seamless patient experience, from initial contact to appointment scheduling.
Key Responsibilities- Taking phone calls from patients and guiding them through the intake process, collecting all necessary information accurately.
- Verifying patient demographics, insurance, and medical history information.
- Ensuring completion and filing of required documents, authorizations, and referrals.
- Collaborating with healthcare providers and insurance companies to obtain prior authorizations for procedures and treatments.
- Responding to patient inquiries about the intake process, insurance coverage, and appointment scheduling.
- Maintaining confidentiality and adhering to HIPAA regulations at all times.
- Addressing patient concerns and delivering exceptional customer service throughout the intake process.
- A high school diploma or equivalent; additional education in healthcare administration is desirable.
- 1-2 years of experience in a healthcare setting, preferably in patient intake or medical office administration.
- Knowledge of medical terminology, insurance verification, and prior authorization processes.
- Strong attention to detail and excellent organizational skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in using electronic health records (EHR) and other healthcare management systems.
- Outstanding interpersonal and communication skills with a patient-focused attitude.
As a valued member of our team, you will enjoy:
- A competitive salary range of $40,000 - $60,000 per annum, based on experience.
- A comprehensive benefits package, including major medical, dental, vision, 401(k), and statutory sick pay where applicable.
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