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Guestroom Care Specialist
2 months ago
Position: Room Service Attendant
Company Overview:
Wyndham Hotels & Resorts is a premier hotel franchisor and management company, recognized globally for its extensive portfolio of hotel brands. With a presence in over 80 countries, we are committed to providing exceptional experiences for our guests.
Job Summary:
The Room Service Attendant plays a vital role in ensuring that guest accommodations are maintained to the highest standards of cleanliness and comfort. This position requires a focus on delivering courteous and efficient service to enhance the overall guest experience.
Key Responsibilities:
- Maintain cleanliness and organization of guest rooms according to established standards.
- Prepare and restock housekeeping carts with necessary supplies.
- Remove waste and soiled linens from guest rooms and common areas.
- Ensure public areas are kept tidy and presentable.
- Report maintenance issues and lost items to the appropriate personnel.
- Uphold high standards of personal grooming and uniform compliance.
Qualifications:
Preferred candidates will possess a high school diploma or equivalent, along with experience in hospitality or a related field. Physical stamina is essential, as the role may require lifting and standing for extended periods.
Skills and Abilities:
Effective communication skills are necessary to interact with guests and team members in a friendly and professional manner. The ability to multitask and prioritize responsibilities is crucial to meet the demands of the role.
Commitment to Excellence:
All employees are expected to demonstrate a commitment to guest satisfaction by being attentive, friendly, and helpful at all times. Regular attendance and participation in required training sessions are essential to maintain the standards of Wyndham Hotels & Resorts.