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Policy Administrator

2 months ago

North Kingstown, Rhode Island, United States ConsultNet Full time
{"title": "Policy Administrator", "description": "Job Summary

We are seeking a highly organized and detail-oriented Policy Administrator to join our team at ConsultNet. As a Policy Administrator, you will be responsible for performing all administrative functions required for servicing insured policies, certificate issuance, and premium billing/collection.

Key Responsibilities
  • Process enrollments, terminations, plan changes, census changes, and billing changes based on the provisions of the Account Requirements.
  • Prepare certificates and schedule pages, including any required endorsements for the policy.
  • Research and respond to correspondence and phone calls from insured individuals.
  • Assist with special projects, including new group implementation and maintenance.
  • Cross-train on most administrative functions for routine processes.
  • Identify, analyze, and report problems to management staff promptly, suggesting resolution with full documentation.
Requirements
  • Good organizational and time management skills.
  • Detail-oriented with excellent communication skills - both written and verbal.
  • Ability to key at least 50 wpm with good accuracy.
  • Proficient in Microsoft Office, Word, Excel, and Access.
  • Outgoing and customer-oriented.
Education and/or Experience
  • Associate's Degree preferred or 2-5 years of experience in a comparable role.
  • Prior experience in the Group Benefits field is helpful but not required.

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

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