Benefits Administrator

4 weeks ago


north kingstown, United States ConsultNet Technology Services and Solutions Full time

About company:

Our client, offers access to self-funded and fully insured products and services, as well as customized benefit solutions that makes life simpler for brokers, consultants and carriers. They are looking for a Benefits Administrator / Receptionist Coordinator that can come in and perform all administrative functions required for servicing of insured policy, certificate issue, and premium billing/collection.

  • Process enrollments, terminations, plan changes, census changes and billing changes based on the provisions of the Account Requirements.
  • Prepares certificate and schedule page, including any required endorsements for the policy.
  • Researches and responds to correspondence and phone calls from insured.
  • Assists and provide support with special projects to include new group implementation and maintenance.
  • Cross-trained on most administrative functions for routine processes. Should maintain an accuracy level of 98% and process activities 98% in standard.
  • Identifies, analyzes, and reports problems to the management staff promptly; suggests resolution with full documentation.


QUALIFICATIONS:

  • Needs good organizational and time management skills
  • Must be detail oriented
  • Must have excellent communication skills - both written and verbal
  • Must key at least 50 wpm with good accuracy
  • Proficient in Microsoft Office, Word, Excel and Access
  • Outgoing and customer oriented


EDUCATION and/or EXPERIENCE

  • Associate's Degree is preferred or 2-5 years of experience in the comparable role.
  • Prior experience in the Group Benefits field is helpful, but not required.



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