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Energy Customer Care Representative
1 month ago
Job Summary:
We are seeking a highly motivated and customer-focused Energy Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our energy customers, resolving their issues, and promoting our products and services.
Key Responsibilities:
- Provide timely and effective resolution to customer inquiries and issues
- Upsell and cross-sell our energy products and services to customers
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction and retention targets
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of Microsoft Office Suite
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
About MCI Careers:
MCI Careers is a leading provider of customer service solutions, dedicated to delivering exceptional customer experiences. We are committed to providing our employees with a supportive and inclusive work environment, where they can grow and develop their skills.
