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Relationship Banker
2 months ago
Job Summary
We are seeking a skilled Relationship Banker to join our team at Berkshire Bank. As a key member of our financial center, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.
Key Responsibilities
- Client Relationship Building
- Develop and maintain strong relationships with clients, understanding their financial needs and goals.
- Provide personalized service, offering tailored solutions to meet clients' needs.
- Sales and Marketing
- Originate and close consumer loans and second mortgage products.
- Upsell and cross-sell bank products and services to clients.
- Client Service
- Resolve client issues and concerns in a timely and professional manner.
- Provide exceptional customer service, ensuring client satisfaction and loyalty.
- Compliance and Risk Management
- Ensure compliance with all banking laws, regulations, and internal policies.
- Identify and mitigate potential risks, maintaining a secure and compliant environment.
Requirements
- Education
- High school diploma or equivalent.
- Experience
- Proven experience in a goal-oriented sales or customer service environment.
- Cash handling experience preferred.
- Sales experience preferred.
- Skills and Knowledge
- Strong verbal and written communication skills.
- Proficient computer skills.
- Strong interpersonal and problem-solving skills.
- Excellent customer service skills.
- Cash handling skills.
What We Offer
Berkshire Bank is an Equal Opportunity Employer, committed to diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.