Personal Banker
9 hours ago
We are seeking a highly motivated and customer-focused Personal Banker to join our team at PNC Bank NA. As a Personal Banker, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and identifying opportunities to grow our customer base.
Key Responsibilities- Acquire and deepen the customer base through proactive sales and service activities.
- Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collaborate with ecosystem partners to grow customer's share of wallet.
- Position PNC solutions to drive new revenue and customer loyalty.
- Drive proactive sales conversations through internal and outbound interactions.
- Create customer loyalty and grow customer share of wallet through a differentiated customer experience.
- Apply product and procedural knowledge to identify, mitigate and solve customer problems effectively.
- Manage risk through adherence to all policies and procedures.
- 1+ years of related experience.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment.
- Knowledge of banking products and services.
- Ability to build and maintain strong relationships with customers.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/careers.
PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If an accommodation is required to participate in the application process, please contact us via email at accommodationrequest@pnc.com.
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