Bilingual Account Manager

3 weeks ago


Fort Lauderdale, Florida, United States Viking Group Full time

Viking Group is seeking an experienced Bilingual Account Manager to manage our customer accounts in a multicultural environment. As a Bilingual Account Manager, you will be responsible for providing full-service account management in Spanish regarding products and services, including pricing, availability, and shipping information.

You will respond thoroughly and timely to inquiries, via phone, email, or directly to customers, within an industrial distribution environment. Your primary responsibility will be to investigate order entry, shipping, and billing errors and coordinate solutions with the appropriate departments and follow it through to completion.

As a successful Bilingual Account Manager, you will have excellent communication and problem-solving skills. You must be fluent in both English and Spanish and have a strong understanding of technical aspects of products and services. You will also be required to represent the company at all times in a professional manner and effectively communicate verbally and in writing with the focus of meeting customer timelines and upholding company standards.

The ideal candidate will have a minimum of 1 year in customer service or sales experience and demonstrated strong computer skills (JDE experience preferred). You should also have basic arithmetic skills, including whole numbers, fractions, decimals, and measurements. We offer a competitive salary of $50,000 per year and a comprehensive benefits package.

We are looking for someone who is passionate about delivering exceptional customer service and has a strong commitment to teamwork and professionalism. If you are motivated, organized, and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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