Bilingual Customer Service Representative

19 hours ago


Aurora, Illinois, United States Waste Connections Full time
Customer Service Representative - Bilingual

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Waste Connections. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers in both English and the designated language.
  • Work collaboratively with internal teams to resolve customer disputes and provide solutions.
  • Process customer orders, collect payments, and manage customer records.
  • Provide excellent customer service and promote our services to ensure customer satisfaction.
Requirements:
  • Excellent verbal and written communication skills in both English and the designated language.
  • Proficient in Microsoft Word, Excel, and email.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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