Current jobs related to Bilingual Patient Service Representative - Aurora, Illinois - Orthodontic Experts Ltd


  • Aurora, Illinois, United States Orthodontic Experts Ltd Full time

    {"title": "Patient Service Representative", "description": "At Orthodontic Experts Ltd, we're dedicated to delivering exceptional care and orthodontic excellence. We're seeking a skilled Patient Service Representative to join our dynamic team. As a key member of our front desk, you'll be the first point of contact for patients, providing a warm and welcoming...


  • Aurora, Illinois, United States Waste Connections Full time

    Customer Service RepresentativeAt Waste Connections, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a critical role in resolving customer disputes, interviewing customers, and providing exceptional service through various communication channels.Key...


  • Aurora, Illinois, United States Oportun Full time

    About OportunOportun is a mission-driven fintech that empowers its 2.0 million members to achieve their financial goals. With intelligent borrowing, savings, and budgeting capabilities, we help our members build a better financial future.Job OverviewWe are seeking a Customer Service Representative to join our team. As a key member of our team, you will...


  • Aurora, Illinois, United States Advocate Aurora Health Full time

    Key Responsibilities:As a Patient Service Representative, you will be responsible for completing patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes. This involves reviewing all paperwork submitted with equipment set up and ensuring that all necessary...


  • Aurora, Illinois, United States Advocate Health Full time

    Job SummaryThe Patient Service Representative is responsible for providing exceptional customer service and administrative support to patients, physicians, and management. This role requires strong organizational skills, attention to detail, and the ability to work independently with minimal supervision.Key ResponsibilitiesProcess patient order confirmations...


  • Aurora, Illinois, United States Self-Help Federal Credit Union Full time

    Universal Banker Job DescriptionWe are seeking a highly skilled Universal Banker to join our team at Self-Help Federal Credit Union in Aurora, IL.Key Responsibilities:Manage the consumer loan process from initiation to closing, including interviewing loan applicants, preparing applications, and providing timely and accurate disclosures to members.Work with...


  • Aurora, Illinois, United States TouchPoint Full time

    Job SummaryTouchPoint is seeking a skilled Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, operating the Point of Sale system, and maintaining a clean and safe environment.Key Responsibilities:Provide exceptional customer service to patients,...


  • Aurora, Illinois, United States American Income Life Insurance Company Full time

    American Income Life Insurance Company is seeking a skilled Financial Services Representative to join our team. As a representative, you will develop long-term relationships with clients and meet them in their homes to discuss their insurance needs.The ideal candidate will have excellent communication skills, be able to work independently, and have a strong...


  • Aurora, Illinois, United States Barton Staffing Solutions, Inc. Full time

    Customer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Barton Staffing Solutions, Inc. in Aurora, IL. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:*** Respond to customer inquiries and resolve...


  • Aurora, Illinois, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide excellent service and ensure their satisfaction.Key Responsibilities:Deal directly with customers via phone, email, or...


  • Aurora, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Aurora, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAbout the Job:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in person and over the phone. You will also be responsible for operating equipment,...


  • Aurora, Illinois, United States Denise Mote - State Farm Agent Full time

    Position Overview:Are you a customer-focused individual who enjoys working with the public? If so, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products.Establish customer relationships and follow up with customers, as needed.Use a customer-focused,...


  • Aurora, Illinois, United States Sherwin-Williams Full time

    Job Summary: We are seeking a highly motivated and customer-focused Bilingual Retail Sales Associate to join our team at Sherwin-Williams.About the Role: As a Bilingual Retail Sales Associate, you will be responsible for providing exceptional customer service and sales assistance to our customers. You will work closely with customers to understand their...


  • Aurora, Illinois, United States Barton Staffing Solutions Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Barton Staffing Solutions.Job Responsibilities:Provide exceptional customer service to clients and customersRespond to customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with internal teams to...


  • Aurora, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing food to recipe, and maintaining a clean and organized restaurant environment.Responsibilities:Operate equipment and prepare...


  • Aurora, Illinois, United States Circle K Full time

    As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. Your responsibilities will include operating a cash register, handling customer transactions, and performing multi-function operations of fuel consoles and lottery machines. You will also...


  • Aurora, Illinois, United States Waste Connections Full time

    At Waste Connections, we're seeking a skilled Customer Service Representative to join our team. In this role, you'll work closely with other departments to resolve customer disputes and provide exceptional service. Your responsibilities will include interviewing customers, recording interview information, and communicating with customers via phone and in...


  • Aurora, Illinois, United States Sherwin-Williams Full time

    About the RoleAs a Bilingual Store Associate at Sherwin-Williams, you will play a vital role in delivering exceptional customer service and driving sales growth in our retail stores. This is an exciting opportunity to join a dynamic team and contribute to the success of a leading paint and coatings company.Key ResponsibilitiesProvide outstanding customer...


  • Aurora, Illinois, United States Circle K Full time

    Job SummaryCircle K is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for:Key ResponsibilitiesProviding prompt and courteous customer serviceRinging up sales on the cash register accuratelyOperating the fuel console, lottery machine, and...

Bilingual Patient Service Representative

2 months ago


Aurora, Illinois, United States Orthodontic Experts Ltd Full time
{"title": "Patient Service Representative", "description": "Job Summary

We are seeking a highly skilled and bilingual Patient Service Representative to join our team at Orthodontic Experts Ltd. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience throughout their visit.

Key Responsibilities
  • Answer all phone calls and respond to voicemails in a timely manner
  • Check-in new and existing patients, collecting necessary information and updating patient records
  • Handle patient inquiries and provide information on treatment options and insurance coverage
  • Maintain accurate and up-to-date patient communication records
  • Review and adjust the daily schedule as needed to ensure efficient use of time
  • Print end-of-day reports and reconcile payments
Requirements
  • High school degree or equivalent
  • 3 years of customer service experience
  • 2 years of patient service experience
  • Proficient in Microsoft Office Suite
  • Excellent problem-solving and de-escalation skills
  • Excellent written and verbal communication skills
  • Bilingual in Spanish
Working Hours/Location

Monday - Wednesday: 8:45am - 5:00pm
Thursday - Friday: 6:45am - 3:00pm
2 Saturdays per month
2 9:45am - 6:00pm shifts per month
2987 Kirk Rd, #103A, Aurora, IL
Travel availability to Hillside, Dekalb

Benefits
  • Paid Patient Service Representative Training
  • Travel Pay
  • Medical, Dental, Vision, and Life Insurance
  • Short-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Paid Time Off
  • Identity Theft Protection - LifeLock
  • MetLaw
  • Pet Insurance
  • Free and discounted Orthodontic Treatment
  • Monthly Bonuses
", "company": "Orthodontic Experts Ltd"}