Senior ServiceNow Developer
3 days ago
At Softa Ai Solutions, we are seeking a highly skilled Sr. ServiceNow Developer to join our team. As a key member of our team, you will be responsible for designing, developing, and implementing ServiceNow Financial Services Operations (FSO) configurations, including data model setup, Performance Analytics (PA) enablement, and workflow development.
Key Responsibilities:
- Design and develop ServiceNow FSO configurations, including data model setup and PA enablement
- Develop and implement ServiceNow workflows, applications, scripts, and integrations
- Conduct code reviews and provide walkthroughs as part of the peer review process
- Configure ServiceNow FSO modules, workflows, applications, and integrations
- Document technical design, development processes, and solution configurations
- Build multiple FSO-related features, including advanced work assignment enablement and configurations around reports and dashboards
Requirements:
- Proven experience in ServiceNow FSO platform
- Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development
- Experience with PA enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking)
- Knowledge of ServiceNow Customer Service Management (CSM) and custom application development
- Ability to lead customer-facing discussions, workshops, and configuration reviews
- Strong problem-solving skills with a focus on optimizing performance and improving scalability
- Excellent documentation skills to record development and technical configurations
Preferred Skills:
- Experience in building advanced work assignment features within FSO
- Familiarity with configuring reports, dashboards, and other business intelligence tools
- Experience with scripting and developing custom applications on the ServiceNow platform
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