Retail Operations Manager

2 days ago


Frisco, Texas, United States Vail Resorts Full time
Job Summary:

The Retail Supervisor is responsible for maintaining exceptional customer service, driving sales growth, and ensuring the efficient operation of the retail department. This role requires strong leadership and communication skills, as well as the ability to analyze sales trends and develop strategies to increase revenue.

Key Responsibilities:
  • Lead the sales floor team and ensure excellent customer service
  • Manage inventory levels and maintain accurate pricing
  • Develop and implement sales strategies to drive revenue growth
  • Enforce company policies and procedures, including cash handling and loss prevention
  • Collaborate with other departments to achieve business objectives
Requirements:
  • Previous retail sales experience required
  • Previous snow sport industry experience preferred
  • Ability to communicate fluently in English
  • Basic computer skills
  • Ability to work a flexible schedule, including nights, holidays, and weekends
Benefits:
  • Competitive hourly rate
  • Free pass(es) for employees
  • Free ski and snowboard lessons
  • 40% retail discounts
  • Excellent training and professional development opportunities

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