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Assistant Manager
1 month ago
We are seeking an experienced Assistant Manager to join our team at Coach, a leading luxury fashion brand. As a key member of our store leadership team, you will be responsible for driving sales and service excellence, leading a high-performing team, and delivering exceptional customer experiences.
Key Responsibilities- Lead and develop a high-performing team to achieve sales and service goals
- Drive sales and service excellence through effective coaching, training, and development of team members
- Manage daily store operations, including sales, customer service, and visual merchandising
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Collaborate with the store manager and district manager to achieve business objectives
- Recruit, interview, and onboard new team members
- Provide coaching and development opportunities to team members to improve their skills and performance
- Manage store inventory, including receiving, stocking, and maintaining visual displays
- Ensure compliance with company policies and procedures, including sales, customer service, and visual merchandising standards
- At least 1 year of previous management experience in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook)
- Experience using retail systems (i.e., labor management, inventory systems, sales reporting, etc.)
As a member of our team, you will have the opportunity to work with a leading luxury fashion brand, develop your skills and knowledge, and be part of a dynamic and supportive team. We offer a competitive salary, benefits package, and opportunities for career growth and development.