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Front End Manager

2 months ago

Gainesville, Virginia, United States BJ's Wholesale Club Full time
{"Job Title": "Front End Manager", "Job Summary": "As a Front End Manager at BJ\u0027s Wholesale Club, you will be responsible for leading and directing all Front-End business components to deliver exceptional service and value. You will oversee and direct team members to exceed performance expectations and results in each area assigned, including Frontline, Membership, Front Door, and Utility Clerks. You will execute company programs and initiatives to drive membership metrics, improve VOM scores, and ensure maintenance standards are met. You will also act as a key holder for the club and lead through change, model leadership competencies, and build credibility to drive business growth.

Responsibilities:

* Lead and direct team members to deliver exceptional service and value
* Oversee and direct team members to exceed performance expectations and results
* Execute company programs and initiatives to drive membership metrics and improve VOM scores
* Ensure maintenance standards are met and act as a key holder for the club
* Lead through change, model leadership competencies, and build credibility to drive business growth

Requirements:

* Previous customer service or sales work experience required
* Basic computer knowledge (MS Word, MS Excel, Email) required
* High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience is preferred
* Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results

Work Environment:

* Most of the time is spent moving about frequently on hard surfaces
* There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping
* Frequently requires lifting objects up to 30 pounds
* May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance

Compensation:

* Starting salary: $53,500.00

Note: The pay range for this position is a good faith estimate and may vary depending on factors including but not limited to location, education, experience, and qualifications.

At BJ\u0027s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary.

We are an equal opportunity employer and welcome applications from diverse candidates.

If you are a motivated and results-driven individual who is passionate about delivering exceptional service and value, we encourage you to apply for this exciting opportunity.

Apply now to join our team and take the first step towards a rewarding career with BJ\u0027s Wholesale Club"}