Hazard Hotel Night Shift Manager
4 weeks ago
The ideal candidate for this role will have prior experience in the hospitality or restaurant industry and possess excellent communication and organizational skills.
Estimated SalaryThe estimated annual salary for this position is $50,000 - $65,000 based on location and experience.
Work EnvironmentHazard Hotel is committed to providing a fair and inclusive work environment for all employees.
Responsibilities and Requirements- Manage the front desk and provide exceptional customer service to guests during the night shift.
- Perform accurate and efficient check-ins and check-outs for hotel guests.
- Handle guest inquiries and complaints, and resolve issues in a timely and professional manner.
- Conduct night audits to ensure accuracy of room rates, charges, and revenue.
- Prepare daily reports, including occupancy and revenue, and distribute to appropriate departments.
- Manage all aspects of the hotel during the night shift, including security, maintenance, and housekeeping.
- Ensure compliance with all hotel policies and procedures.
- Process payments and cash handling accurately and in accordance with company policies.
- Assist in training and supervising front desk staff as needed.
- Maintain a clean and organized work environment.
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