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Customer Service Representative

2 months ago

Pasadena, Texas, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining a high level of quality and cleanliness.
  • Answer questions and educate customers about U-Haul products and services, promoting our brand and values.
  • Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
  • Install hitches and trailer wiring, ensuring safe and secure connections.
  • Fulfill propane and drive a forklift, maintaining a high level of safety and efficiency.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment:

The work environment is fast-paced and dynamic, requiring flexibility and adaptability. The physical demands of the job include standing for long periods, moving equipment, and working in a variety of weather conditions.

U-Haul is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.