Patient Services Representative

1 day ago


Eureka, California, United States LHH Recruitment Solutions Full time
Job Title: Patient Clerk

LHH Recruitment Solutions is seeking a highly skilled and patient-focused Patient Clerk to join our team in Eureka, CA.

Responsibilities:
  • Provide exceptional customer service to providers and members through various channels, addressing inquiries related to eligibility, primary care physician selection, and claims with a commitment to prompt and courteous service.
  • Manage inbound calls, directing them to the appropriate staff or department while responding to routine inquiries, and initiate outbound calls to schedule patient appointments after hospital admissions.
  • Register patients accurately and proficiently by verifying Insured's name, relationship, and policy number.
  • Complete and accurate Medicare screening questions answered on all Medicare patients.
  • ID Insurance card and Physicians orders are scanned into Meditech.
  • Collect copayments/deductibles.
Qualifications:
  • High school diploma/GED is required.
  • Minimum of 1 year in healthcare front office, customer-facing experience.

Pay Details: $22.00 to $24.00 per hour

Benefits: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.

Equal Opportunity Employer: LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from diverse candidates.



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