Patient Services Representative
1 day ago
LHH Recruitment Solutions is seeking a highly skilled and patient-focused Patient Clerk to join our team in Eureka, CA.
Responsibilities:- Provide exceptional customer service to providers and members through various channels, addressing inquiries related to eligibility, primary care physician selection, and claims with a commitment to prompt and courteous service.
- Manage inbound calls, directing them to the appropriate staff or department while responding to routine inquiries, and initiate outbound calls to schedule patient appointments after hospital admissions.
- Register patients accurately and proficiently by verifying Insured's name, relationship, and policy number.
- Complete and accurate Medicare screening questions answered on all Medicare patients.
- ID Insurance card and Physicians orders are scanned into Meditech.
- Collect copayments/deductibles.
- High school diploma/GED is required.
- Minimum of 1 year in healthcare front office, customer-facing experience.
Pay Details: $22.00 to $24.00 per hour
Benefits: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
Equal Opportunity Employer: LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from diverse candidates.
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