Property Damage Claims Examiner

24 hours ago


Springfield, Illinois, United States Kelly Services Inc Full time
Job Overview

Kelly Services Inc. is a leading provider of workforce solutions and business process outsourcing services. As a Loss Draft Specialist, you will play a critical role in helping customers navigate the claims process following property damage or loss.

Responsibilities
  • Communicate with various stakeholders, including homeowners, adjusters, mortgage companies, and others to manage property damage claim requirements.
  • Respond promptly and professionally to requests, inquiries, and complaints, providing timely and accurate information.
  • Review and research claim data, make follow-up calls to resolve issues, and process claim checks in accordance with standard policies and procedures.
  • Maintain high standards of internal and external quality, ensuring efficient and accurate entry of information into proprietary systems.
  • Built effective working relationships to meet client needs and service level agreements.
Qualifications
  • High School diploma or equivalent.
  • Proven customer service skills and ability to work in an environment focused on quality and accuracy.
  • Strong problem-solving skills and ability to make informed decisions based on standard procedures.
  • Excellent communication and organizational skills, with the ability to manage multiple tasks and meet deadlines.
Preferred Qualifications
  • 1 year of experience in insurance, banking, finance, mortgage servicing, or related fields.
Compensation Package

We offer a competitive salary range of $45,000 - $65,000 per annum, depending on location and experience. Benefits include opportunities for professional growth and development, as well as a comprehensive compensation package.



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