Senior Claims Specialist
2 months ago
Senior Claims Specialist
American National is hiring a Senior Property Claims Specialist to become part of a dynamic group dedicated to providing top-notch claims service. We are looking for an experienced professional with a keen eye for detail, a solid understanding of property claims, and a commitment to excellent customer service. In this role, you will handle complex property claims, conduct thorough investigations, and work closely with policyholders to ensure a fair and efficient claims process. If you have a proven track record in property claims management, strong analytical skills, and the ability to navigate challenging situations with professionalism, we encourage you to apply.
What You’ll Do
• Investigate and evaluate property claims to determine the extent of the company's liability.
• Negotiate settlement of claims with policyholders, claimants, and attorneys to a fair and equitable resolution.
• Interpret policy coverage and determine if coverage applies to claims submitted, applying necessary conditions or exclusions.
• Work closely with underwriting, legal, and fraud prevention departments to resolve complex claims issues.
• Provide guidance and training to junior claims specialists and support staff.
What You’ll Need
• Minimum of 5 years of experience in property claims or a related field.
• Strong knowledge of property insurance policy, coverage analysis, and claims adjustment.
• Excellent negotiation and communication skills.
• Working knowledge of Xactimate or similar estimating programs
• Currently hold an appropriate state adjuster license or obtain following date of hire (American National will incur fees associated / No out of pocket expenses)
• Understand coverage(s), including debris removal, trees, shrubs, plants, housing code upgrades, other structures, contents, and additional living expenses.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
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