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Center Operations Director

2 months ago


San Diego, California, United States United Service Organizations (USO) Full time
About the Role

The United Service Organizations (USO) is seeking a highly skilled and experienced Center Operations Manager to oversee the daily operations of one or more USO Centers. This is a critical role that requires strong leadership, communication, and problem-solving skills.

Key Responsibilities
  • Center Operations: Ensure the USO Center is effective, inviting, safe, clean, well-maintained, and ready-for-use. Enforce adherence to sanitary guidelines and food-handling regulations.
  • Program and Event Planning: Lead the planning, quality, and delivery of programs on and off U.S. military installations. Deliver services, equipment, and events within budget limits.
  • Team Management: Coach and mentor USO Center staff, oversee volunteers' schedule, activities, recruitment, training, and recognition.
  • Communication and Reporting: Create, maintain, communicate, and enforce adherence to Standard Operating Procedures. Prepare, review, and present reports, including financial, operational, and statistical reports.
  • Financial Management: Perform and monitor financial activities, including creating and executing operating budget, sales, and/or other income, banking transactions.
Requirements
  • Education: High School Diploma or equivalent. Bachelor's Degree preferred.
  • Experience: 5+ years work experience in a business operations role, event management, or marketing role, including 1+ years in a supervisory capacity.
  • Skills: Demonstrated ability to lead high-performing teams, proficiency using computers and electronics equipment, and working knowledge of various software, applications, and programs.
  • Language: Fluency in English. Ability to speak, read, and write in the language of the host country at the native level preferred.
About the USO

The United Service Organizations (USO) is a non-profit organization that provides programs, services, and entertainment to members of the U.S. military and their families. We are committed to supporting the men and women who serve our country and their families.