Housekeeping Associate

9 hours ago


New Orleans, Louisiana, United States Westin New Orleans Full time
Job Title: Room Attendant

Location: The Westin New Orleans

Job Summary:

The Room Attendant is a key member of our housekeeping team, responsible for ensuring the cleanliness and comfort of our guests' rooms. As a Room Attendant, you will be responsible for maintaining high standards of cleanliness and providing exceptional customer service to our guests.

Responsibilities:

  • Cleaning and Maintenance: Thoroughly clean guestrooms, including dusting, vacuuming, and sanitizing surfaces and fixtures.
  • Pre-Cleaning Duties: Complete all pre-cleaning duties, including setting up housekeeping carts, restocking supplies, and replenishing linens.
  • Guest Services: Provide attentive, courteous, and efficient service to all guests, including responding to requests and resolving any issues that may arise.
  • Reporting and Communication: Report any maintenance repairs or missing items to the Housekeeping Supervisor/Manager and handle items for Lost and Found according to standards.

Requirements:

  • Education: High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Physical Demands: Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Communication Skills: Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Why Work with Us:

The Westin New Orleans offers a dynamic and supportive work environment, with opportunities for growth and development. As a member of our team, you will have access to competitive compensation and benefits, as well as a range of perks and rewards.



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