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Front Desk Manager

2 months ago

Nashville, Tennessee, United States Marriott Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing the financial performance of the department.

Key Responsibilities
  • Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Supervise and manage employees to ensure excellent customer service and high-quality performance.
  • Monitor and analyze departmental performance to identify areas for improvement and implement changes as needed.
  • Collaborate with other departments to ensure seamless communication and coordination.
Requirements
  • High school diploma or equivalent required; 2 years of experience in the guest services, front desk, or related professional area preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Ability to lead and motivate a team to achieve exceptional results.
What We Offer

Marriott International offers a competitive salary range of $50,000 to $63,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

At Marriott International, we are committed to providing exceptional customer service and creating memorable experiences for our guests. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.