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Guest Service Supervisor
2 months ago
We are seeking a highly skilled Guest Service Supervisor to join our team at Oak View Group - UBS Arena. As a key member of our guest service team, you will be responsible for leading a team of representatives, ensuring exceptional customer service, and collaborating with other departments to enhance the overall guest experience.
Key Responsibilities:- Lead a team of guest service representatives to deliver exceptional customer service
- Train new employees on company policies and procedures
- Handle guest inquiries and complaints in a professional manner
- Monitor guest satisfaction and address any issues promptly
- Collaborate with other departments to enhance the overall guest experience
Hiring Immediately