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Guest Service Supervisor

2 months ago


Elmont, New York, United States Oak View Group Full time
Guest Service Supervisor Opportunity

We are seeking a highly skilled Guest Service Supervisor to join our team at Oak View Group - UBS Arena. As a key member of our guest service team, you will be responsible for leading a team of representatives, ensuring exceptional customer service, and collaborating with other departments to enhance the overall guest experience.

Key Responsibilities:
  • Lead a team of guest service representatives to deliver exceptional customer service
  • Train new employees on company policies and procedures
  • Handle guest inquiries and complaints in a professional manner
  • Monitor guest satisfaction and address any issues promptly
  • Collaborate with other departments to enhance the overall guest experience

Hiring Immediately