Parking Operations Supervisor

1 month ago


Elmont, New York, United States Oak View Group Full time
Parking Operations Supervisor Job Description

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our team is responsible for creating unforgettable experiences for our guests, and we're looking for a skilled Parking Operations Supervisor to join our team.

Job Summary: We're seeking a Parking Operations Supervisor to oversee the event day supervision and management of our parking and transportation operations. This role will involve observing, reporting, and carrying out event day procedures set forth by the Parking & Transportation Manager.

Key Responsibilities:

  • Inspect garage and parking lots several times throughout the day to ensure safe and efficient traffic patterns for all guests.
  • Work closely with our third-party parking operator and pedestrian traffic control operators to ensure smooth event operations.
  • Assist the manager with event day operations, including completing event checklists and ensuring efficient operation.
  • Monitor IP Parking systems and Park Assist to ensure seamless parking and traffic management.
  • Enforce employee parking program and ensure event day checklists are followed and completed.
  • Report traffic incidents in lots to the manager and perform traffic material/supply inventory.
  • Assist the manager with gathering information to respond to guest inquiries and investigate complaints/concerns.

Requirements:

  • 1-2 years of experience in parking operations or a related field.
  • Ability to work extended hours, including mornings, nights, weekends, and holidays, as necessary.
  • Working knowledge of parking best practices and safety regulations.
  • Ability to lead, give clear and concise direction, and communicate effectively with team members.
  • Previous experience in event operations or parking operations is preferred but not required.

About Oak View Group: We're a global leader in venue development, management, and premium hospitality services for the live event industry. Our team is passionate about creating unforgettable experiences for our guests, and we're committed to equal employment opportunity and diversity, equity, and inclusion.


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