Guest Advocate

1 month ago


Elmont, New York, United States Target Full time

About Target
Target is a Fortune 50 company with over 400,000 team members worldwide. We're an iconic brand and one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life. We care for our communities and invest in the places we live, work, and play.

Job Summary
We're looking for a Small Format Team Member to join our team. As a Small Format Team Member, you'll provide exceptional guest service, customize each experience, and anticipate guest needs. You'll work in a fun and energetic environment, efficiently and as a team to deliver for our guests. We're looking for someone who is welcoming and helpful, able to communicate effectively, and can work both independently and with a team.

Responsibilities
Some of your responsibilities will include:

  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Help guests as you complete workload with minimal guest disruption
  • Work in all departments to ensure sales floor is full, zoned and in stock for guests
  • Push and stock product to sales floor
  • Execute adjacency changes, transitions, revisions and sales plans for all departments
  • Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
  • Complete scans and system audit functions to ensure inventory accuracy
  • Support execution of major transitions and ISM
  • Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed
  • Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments
  • Process all inbound deliveries (using the receive application) to ensure inventory accuracy
  • Complete all backroom daily and weekly audits
  • Operate power equipment only if certified
  • Maintain backroom organization and location accuracy and follow equipment guidelines
  • Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws


What We're Looking For
We're looking for someone who is:

  • Welcoming and helpful toward guests and other team members
  • Able to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Capable of working in a fast-paced environment and accomplishing multiple tasks within established timeframes
  • Able to remain mobile for the duration of a scheduled shift (shift length may vary)


Benefits
We offer competitive benefits, including financial and education benefits, well-being benefits, and more. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.