Front Desk Manager

2 months ago


Bloomington, United States CSM Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at CSM Corporation. As a key member of our front office team, you will be responsible for ensuring exceptional guest satisfaction and service standards are met.

Key Responsibilities
  • Lead by example and model excellent guest service standards to staff members.
  • Train and develop front office associates to ensure they have the skills and knowledge to provide exceptional guest service.
  • Monitor and evaluate staff performance, providing coaching and feedback to ensure standards are met.
  • Collaborate with the manager to develop and implement creative service programs to increase guest satisfaction and drive revenue growth.
  • Process check-ins and check-outs, verify billing, create reservations, and process special requests in a timely and efficient manner.
  • Assist guests with knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
  • Conduct routine inspections of front desk operations to maintain standards and ensure a clean and safe work environment.
Requirements
  • 2+ years prior guest service experience in a hospitality setting.
  • Basic computer knowledge and excellent verbal skills.
  • Attention to detail, customer-focused, and ability to perform job duties in a fast-paced environment.
  • High school diploma or equivalent required; some college or college degree preferred.

  • Front Desk Manager

    3 weeks ago


    Bloomington, United States Mira Salon and Spa Full time

    Job OverviewMira Salon and Spa is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our clients.Key Responsibilities:Lead and manage front desk staff to...


  • Bloomington, Illinois, United States B. F. Saul Company Hospitality Group Full time

    Job Title: Front Desk Operations ManagerB. F. Saul Company Hospitality Group is a leading provider of hospitality services in the Washington, D.C. area, with a portfolio of over 20 business class hotels. We are seeking a highly skilled Front Desk Operations Manager to join our team.Key Responsibilities:Ensure outstanding guest service and effective...


  • Bloomington, Illinois, United States B. F. Saul Company Hospitality Group Full time

    Job Title: Front Desk SupervisorB. F. Saul Company Hospitality Group is a leading hospitality company with a rich history of over 130 years. We operate a portfolio of over 20 business-class hotels across the Washington, D.C. area, with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels.Job Summary:We are...

  • Front Desk Team Lead

    1 month ago


    Bloomington, Indiana, United States Aimbridge Hospitality Full time

    Front Desk Supervisor Job DescriptionThe Front Desk Supervisor plays a vital role in ensuring the smooth operation of our hotel's front desk. This individual will assist the Front Desk Manager and/or General Manager in providing exceptional service to our guests.Key Responsibilities:Assist with the management of the front desk, including answering phones,...


  • Bloomington, United States Island Hospitality Full time

    Job Title: Front Desk Agent Job Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and...


  • Bloomington, Indiana, United States Aimbridge Hospitality Full time

    Front Desk Agent Opportunity at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key Responsibilities:Greet and Welcome Guests: Provide a warm and welcoming...


  • Bloomington, United States Island Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality.Job Summary:The Front Desk Agent will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests and vendors.Key Responsibilities:Check-in and...


  • Bloomington, Illinois, United States B. F. Saul Company Hospitality Group Full time

    B. F. Saul Company Hospitality Group is a leading hospitality company with a rich history of over 130 years. Our company operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels.We are currently seeking a Front Desk Supervisor to join our team at the...

  • Front Desk Agent

    1 day ago


    Bloomington, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Fairfield Bloomington [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    1 month ago


    Bloomington, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Towneplace Suites Bloomington [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Manager

    3 weeks ago


    Bloomington, MN, USA, United States CSM Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at CSM Corporation. As a key member of our front office team, you will be responsible for ensuring exceptional guest satisfaction and service standards are met.Key ResponsibilitiesLead by example and model excellent guest service standards to front office...


  • Bloomington, Illinois, United States NTT DATA Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Receptionist/Office Admin to join our team in McLean, Virginia. The successful candidate will be responsible for providing exceptional customer service, managing the front desk, and supporting the executive leadership team with administrative tasks.Key ResponsibilitiesGreet and welcome...


  • Bloomington, United States CSM Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at CSM Corporation. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesAnticipate and respond to guests' needs in a friendly and...


  • Bloomington, Indiana, United States Gentle Dentist Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Gentle Dentist. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.ResponsibilitiesAnswer phone calls in a timely and professional...


  • Bloomington, United States Indiana Hospitality Group Full time

    The Candlewood Inn & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties and Responsibilities: Greet and tend to guests in a positive and friendly manner. Maintain a constant presence at the front desk. Process check-ins and check-outs....


  • Bloomington, Indiana, United States Remington Full time

    Hotel Front Desk Job Description **Key Responsibilities:** * Greet and communicate with guests in a professional and courteous manner, ensuring a smooth check-in and check-out process. * Assist with pre-registration and blocking of reservations as needed. * Accurately manage cash handling, including receiving payment from guests and making change...

  • Overnight Front Desk

    2 months ago


    Bloomington, United States Remington Full time

    Job DescriptionWhat you will be doingPerform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit...


  • Bloomington, United States Homewood Suites Bloomington Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Hotel Front Desk Representative to join our team at Homewood Suites Bloomington. As a Night Audit Clerk, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional customer service to our guests.Key Responsibilities:Organize and process guest...


  • Bloomington, United States Home2 Suites Bloomington Full time

    Job DescriptionWe are seeking a skilled Hotel Front Desk Associate to join our team at Home2 Suites Bloomington. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Process guest check-ins and check-outs, verifying identities and...

  • Front Desk Supervisor

    3 weeks ago


    Bloomington, MN, USA, United States CSM Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at CSM Corporation. The successful candidate will be responsible for ensuring exceptional guest satisfaction by delivering outstanding service and exceeding expectations.Key ResponsibilitiesLead by example and demonstrate exceptional guest service standards to...