Patient Services Coordinator

4 weeks ago


Fairhaven, Massachusetts, United States Southcoast Health System Full time

Overview:

Southcoast Health System is seeking a skilled Patient Services Advisor to coordinate and schedule ambulatory outpatient visits for assigned departments. This role requires strong communication and organizational skills to collect patient demographic and insurance information, verify patient liabilities, and collect clinical information.

Responsibilities:

  • Coordinate and schedule ambulatory outpatient visits for assigned departments
  • Collect patient demographic and insurance information
  • Verify and communicate patient liabilities
  • Collect clinical information in response to scheduling questions
  • Explain patient preparation requirements and coordinate with clinical departments

Qualifications:

  • High school diploma or equivalent required
  • Associates degree in a related field or equivalent education and experience preferred
  • Previous call center experience preferred
  • Strong computer skills and typing ability required
  • Previous experience with electronic health records preferred

What We Offer:

  • Competitive pay and comprehensive benefits package
  • Generous earned time off package
  • Employee wellbeing program
  • 403B retirement plan with company match
  • Tuition assistance and federal loan forgiveness programs


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