Patient Services Coordinator

3 weeks ago


Fairhaven, Massachusetts, United States SouthCoast Health Full time
Job Summary

We are seeking a highly skilled Patient Services Advisor to join our team at Southcoast Health. As a Patient Services Advisor, you will play a critical role in coordinating and scheduling ambulatory outpatient visits for assigned departments. This is an excellent opportunity to work in a dynamic and patient-focused environment.

Key Responsibilities
  • Coordinate and schedule ambulatory outpatient visits for assigned departments
  • Collect patient demographic and insurance information
  • Verify and communicate patient liabilities
  • Collect clinical information in response to scheduling questions
  • Explain patient preparation requirements and coordinate with clinical departments
Requirements
  • High school diploma or equivalent required; associate's degree in a related field preferred
  • Previous call center experience preferred
  • Strong computer skills and typing ability (at least 35 WPM)
  • Previous experience with electronic health records preferred
  • Excellent organizational and communication skills
What We Offer
  • Competitive pay and comprehensive benefits package
  • Generous earned time off package
  • Employee wellbeing program
  • 403B retirement plan with company match
  • Tuition assistance and federal loan forgiveness programs

Southcoast Health is an equal opportunity employer and welcomes applications from diverse candidates. Compensation will be determined based on level of experience.



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