Customer Service Representative

1 day ago


Miami, Florida, United States Alcides Group Full time
Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Alcides Group. This role requires exceptional communication skills, strong attention to detail, and the ability to manage a successful team.

About the Job:

In this role, you will be responsible for assisting customers with purchases, creating and implementing team strategies, training new team members, and managing inventory and equipment. You will also work closely with other departments to stay on top of new company happenings and projects.

Responsibilities:
  • Purchase Assistance: Assist customers with purchases and help the team hit revenue goals.
  • Team Strategy: Create and implement team strategies and goals in accordance with long-term business plans and budgets.
  • New Hire Training: Train new team members to ensure they have the necessary skills to succeed.
  • Inventory Management: Manage inventory and equipment strategically and seamlessly.
  • Project Coordination: Work closely with other departments to stay on top of new company happenings and projects.
Qualifications:
  • Leadership Experience: Demonstrated experience leading a successful team.
  • Excellent Communication: Exceptional written and verbal communication skills.


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