Customer Service Representative Position
2 days ago
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at Brand Executives Inc in Columbus, OH. This role involves delivering exceptional customer service and interacting with customers to meet their needs.
Key Responsibilities:
- Provide timely and professional responses to customer inquiries via phone calls, email, and customer service window.
- Enter, track, and coordinate customer materials efficiently.
- Complete sales transactions and new account registrations accurately.
- Manage time effectively to ensure efficient customer interactions.
- Analyze customer needs and provide suitable solutions.
- Handle customer complaints and escalations professionally.
Requirements:
- Superior verbal and written communication skills.
- 1 year prior sales coordination or customer support experience.
- SAP experience is a plus.
- Flexible with handling multiple tasks when priorities shift.
Salary: $45,000 - $60,000 per year, depending on experience.
Benefits: Flexible scheduling, competitive compensation, paid time off, paid holidays, and paid training opportunities.
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