Customer Service Representative

1 day ago


Miami, Florida, United States Lincoln of Cutler Bay Full time

Lincoln of Cutler Bay, a leading automotive dealership in South Florida, is seeking an experienced and dedicated Customer Service Representative to join their team. As a key member of the sales team, this individual will be responsible for providing exceptional customer service to all visitors to the dealership showroom.

The ideal candidate will have excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. Bilingual skills in English and Spanish are highly desirable. This role requires a high level of enthusiasm and energy throughout the workday, with a friendly and professional demeanor at all times.

Responsibilities:

  • Approach and greet customers, offering assistance or direction as needed
  • Provide basic product information to callers via phone
  • Be friendly, professional, courteous, and efficient when interacting with all customers and employees
  • Handle cash, checks, and credit card payments from customers, accurately recording the amount received on repair orders and counter tickets
  • Make change accurately and issue receipts to customers

Benefits include:

  • Health, vision, dental, and AFLAC insurance
  • Company-paid long-term disability insurance
  • Company-paid life insurance
  • Employee Assistance Program
  • 401K match
  • Employee Vehicle Purchase Program
  • Vendor Discount Programs

We estimate the annual salary for this position to be around $45,000-$50,000, based on industry standards and the location of Lincoln of Cutler Bay in South Florida.



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