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Retail Asset Protection Manager
2 months ago
We are seeking a highly skilled and experienced Retail Asset Protection Manager to lead our asset protection team at our New York American Girl Store. As a key member of our store leadership team, you will be responsible for ensuring the safety of all American Girl guests and employees by implementing and executing safety programs and initiatives.
Key Responsibilities- Leadership and Guidance: Provide leadership and guidance to our American Girl Asset Protection team members, ensuring they have the necessary skills and knowledge to perform their duties effectively.
- Security Best Practices: Enforce Mattel Global Security Department Best Practices and adhere to US Customs Trade Partnership Against Terrorism (CTPAT) program recommendations, protecting the organization's physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
- Loss Prevention: Prevent the loss of company assets by being alert and identifying suspicious internal or external customer activities.
- Incident Management: Coordinate the work of the Asset Protection employees in the performance of security and related tasks, as outlined in the Contingency Operations and S.O.P. manuals.
- Department Administration: Responsible for the administration of the department, including but not limited to, staffing, scheduling, payroll, coordinating work, employee performance, training and development.
- Reporting and Compliance: Ensure Incident Management Program is implemented and followed, conduct incident investigations, audits, and inspections, and compile reporting.
- EH&S Initiatives: Drive awareness and compliance of all EH&S initiatives, respond to fire/first aid emergencies, and facilitate EHSS processes.
- Process Development: Develop and update processes and SOP's as needed.
- Additional Projects: Participate or lead additional projects as assigned.
- Support to AG Retail Boutique Locations: Supports AG retail boutique locations.
- Experience: 5+ years of experience leading a team of security personnel in a retail environment required.
- Certifications and Training: Holds required state security license or can obtain required state security license, must have a valid US driver's license, and must be certified in First Aid, CPR, and Blood-borne Pathogens, (annual training provided) or have the ability to obtain certification.
- Skills and Abilities: Advanced computer knowledge, including but not limited to: Microsoft office suite, IBM based systems, CCTV programs, access control systems, mobile devices (iOS), etc., required. Knowledge of physical security best practices, required. Ability to collaborate effectively with various internal and external partners, understanding of state specific licensing, training, uniform and record retention requirements, ability to source and coordinate with vendors, site business partners and department leadership to resolve complex issues, manage projects and conduct investigations regarding physical security and site safety.