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Operations Manager

2 months ago

Cleveland, Ohio, United States Menzies Aviation Full time
Job Summary

Menzies Aviation is seeking a highly skilled Operations Manager to oversee the fueling services department. This is a key leadership role that requires strong organizational and communication skills, as well as the ability to analyze data and make informed decisions.

Key Responsibilities
  • Manage and coordinate all fueling operations to ensure efficient and safe service delivery.
  • Direct and supervise a team of fueling staff, providing guidance and support to ensure they have the necessary resources and training to perform their duties effectively.
  • Analyze reports and data to identify areas for improvement and implement changes to optimize fueling operations.
  • Investigate and resolve any issues or incidents related to fueling operations, ensuring compliance with company policies and procedures.
  • Develop and implement safety protocols to minimize the risk of accidents and injuries.
  • Collaborate with other departments, such as maintenance and customer service, to ensure seamless operations and excellent customer service.
  • Monitor and report on key performance indicators, such as fueling efficiency and customer satisfaction.
Requirements
  • Bachelor's degree in a relevant field, such as business or aviation management.
  • Minimum 2 years of experience in a leadership role, preferably in the aviation industry.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Valid driver's license and ability to pass a background check.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.