Senior Client Engagement Manager
2 weeks ago
Founded in 2001 and based in Seattle, Slalom has experienced significant growth, now employing over 13,000 professionals. Recognized as one of Fortune's 100 Best Companies to Work For, we are consistently acknowledged by our workforce as an exceptional workplace. We are seeking a Senior Principal level team member for this role. Discover more about us at
Your Responsibilities
- Formulate strategies for business expansion with both existing and prospective clients.
- Work alongside clients to tackle challenges and enhance value.
- Oversee a substantial portfolio of accounts.
- Cultivate and maintain enduring client relationships.
- Guarantee high levels of client satisfaction across various projects.
- Lead teams in pursuit of addressing clients' business requirements and guiding them to successful outcomes.
- Direct project teams to deliver intricate solutions.
- Contribute to the success of projects.
- Manage client accounts and provide updates on account activities.
- Offer specialized knowledge in the retail or consumer packaged goods sector.
- Proven experience in establishing and nurturing client relationships.
- A minimum of 8 years' experience supervising project teams within an IT service or consulting environment.
- Demonstrated success in managing complex accounts within large organizations.
- Experience in leading transformation initiatives that involve personnel, processes, and technology.
- Prior experience in revenue generation and sales management.
- Expertise in negotiation, conflict resolution, and decision-making with a strong emphasis on client satisfaction.
- A commitment to continuous learning.
- Established connections within the Nashville business community.
- A background in retail or consumer packaged goods is essential.
Slalom is a purpose-driven global consulting firm specializing in business and technology solutions. Operating across six countries and 43 markets, we aim to deliver impactful solutions tailored to our clients' needs. With a team of over 13,000 professionals and partnerships with more than 400 technology providers, we empower individuals and organizations to achieve their objectives and create better futures. We are proud to be recognized as a top workplace, including multiple years on Fortune's 100 Best Companies to Work For list. Learn more about us at
Compensation and Benefits
Slalom provides a comprehensive benefits package to support the well-being and success of our employees, including paid time off, parental leave, 401(k) matching, health coverage options, and disability assistance. Additionally, employees have access to various discounts and reimbursement accounts for personal expenses.
Diversity and Inclusion
Slalom is dedicated to fostering diversity, equity, and inclusion within the workplace. All qualified applicants will be considered for employment without discrimination based on various factors. Accommodations are available for individuals with disabilities throughout the hiring process. Please inform the talent acquisition team if you require any accommodations during interviews.
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