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Senior Client Engagement Leader
2 months ago
Founded in 2001 and based in Seattle, Slalom has experienced significant growth, now employing over 13,000 professionals. Recognized as one of Fortune's 100 Best Companies to Work For, we consistently receive accolades from our employees as a top workplace. We are seeking a Senior Principal level professional for this position.
Key Responsibilities
- Formulate strategies to enhance business growth with both existing and prospective clients.
- Work closely with clients to identify challenges and deliver added value.
- Oversee a substantial portfolio of client accounts.
- Build and maintain long-lasting client relationships.
- Ensure high levels of client satisfaction across various projects.
- Lead teams focused on addressing clients' business requirements and guiding them towards successful outcomes.
- Manage project teams to provide intricate solutions.
- Contribute to the overall success of projects.
- Handle client accounts and keep them informed about account activities.
- Provide expertise in the retail or consumer packaged goods (CPG) sector.
- Proven experience in establishing and nurturing client relationships.
- A minimum of 8 years of experience leading project teams within an IT service or consulting environment.
- Demonstrated success in managing complex accounts within large organizations.
- Experience in leading transformation initiatives involving personnel, processes, and technology.
- Background in revenue and sales management.
- Proficient in negotiation, conflict resolution, and decision-making with a strong emphasis on client satisfaction.
- A commitment to continuous learning.
- Established connections within the Nashville business community.
- Experience in the retail or CPG industry is essential.
Slalom is a purpose-driven global consulting firm specializing in business and technology solutions. Operating across six countries and 43 markets, we are dedicated to delivering impactful solutions tailored to our clients' needs. With a team of over 13,000 professionals and partnerships with more than 400 technology providers, we empower individuals and organizations to achieve their objectives and create better futures. Recognized as a leading workplace, including multiple years on Fortune's 100 Best Companies to Work For list.
Compensation and Benefits
Slalom provides a comprehensive benefits package to support the well-being and success of our employees, including paid time off, parental leave, 401(k) matching, health coverage options, and disability assistance. Employees also have access to various discounts and reimbursement accounts for personal expenses.
Diversity and Inclusion
Slalom is committed to fostering diversity, equity, and inclusion within the workplace. All qualified applicants will be considered for employment without discrimination based on various factors. Accommodations are available for individuals with disabilities throughout the hiring process.
