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Community Engagement Manager

2 months ago

Nashville, Tennessee, United States Brookdale Senior Living Full time
About the Role:
Brookdale Senior Living is seeking a dedicated Resident Engagement Director to lead our resident programs department. This role is essential in crafting and managing a vibrant calendar of activities that foster meaningful connections among residents.

Why Choose Brookdale:
At Brookdale, we prioritize a culture of compassion and inclusivity, extending our values to associates, residents, and their families. Our core principles of passion, courage, partnership, and trust guide our mission.

Key Responsibilities:
  • Foster an engaging environment aligned with Brookdale's Engagement Philosophy.
  • Oversee the resident programs department with a focus on person-centered approaches.
  • Recruit, train, and supervise a team of at least two full-time associates in line with company standards.
  • Develop innovative engagement strategies that resonate with our residents.
  • Encourage and facilitate meaningful opportunities for resident participation.
  • Ensure the implementation of resident experience protocols.
  • Provide expertise to leadership regarding engagement and quality of life initiatives.
  • Collaborate with the Resident Engagement team to plan special events.
  • Manage the creation of the monthly programming calendar.
  • Ensure adherence to Brookdale Excellence Standards Tool (BEST).
  • Maintain budgetary compliance and expense management.
  • Represent the department in community meetings and participate in regional training sessions.
  • Oversee social media content to reflect Brookdale's values.
  • Facilitate collaboration across service lines.

Qualifications:
Education and Experience:
A minimum of three years of direct experience working with adults in program coordination and execution is required. A Bachelor's Degree in therapeutic recreation, gerontology, healthcare, education, or a related field is preferred. Leadership experience is essential.

Other Requirements:
Must possess a valid driver's license and may need to obtain a commercial driver's license based on community needs.

Physical Demands and Working Conditions:
Includes standing, walking, and using hands for various tasks. Ability to lift up to 50 pounds is required. Interaction with co-workers, residents, and vendors is frequent, with occasional weekend or evening work as needed.

Knowledge and Skills:
Advanced knowledge of resident programming is necessary, along with excellent oral and written communication skills. Brookdale is an equal opportunity employer and maintains a drug-free workplace.

Compensation:
Salary range is between $52,000 and $65,792 annually.

Job Category:
Community Operations

Position Type:
Regular Full-Time