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Restaurant Operations Manager

2 months ago

Lubbock, Texas, United States Pizza Hut Shop Full time

**Job Summary**

We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our Pizza Hut Shop team in Lubbock, TX. As a key member of our management team, you will be responsible for the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

**Key Responsibilities**

  • Lead and motivate a high-performing team to deliver outstanding customer experiences
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase profitability
  • Manage restaurant operations, including inventory management, labor scheduling, and food quality control
  • Collaborate with vendors to negotiate prices, improve quality, and ensure timely delivery
  • Conduct regular team meetings, provide coaching and feedback, and identify areas for improvement
  • Monitor and analyze financial performance, including food cost, labor cost, and sales trends
  • Develop and implement plans to address customer complaints and concerns
  • Stay up-to-date with company policies, procedures, and initiatives

**Requirements**

  • Excellent leadership, communication, and interpersonal skills
  • Ability to work well under pressure, prioritize tasks, and manage multiple projects simultaneously
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Ability to work a 6-day workweek, including evenings and weekends
  • High school diploma or equivalent required; bachelor's degree in business, hospitality, or a related field preferred

**What We Offer**

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including health insurance, paid time off, and retirement plan
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment