Store Operations Manager

5 days ago


Colleyville, Texas, United States Scenthound Southlake, TX Full time

About Scenthound Southlake, TX

Scenthound is a dynamic organization dedicated to providing exceptional canine wellness services. As we continue to grow and expand our reach, we seek a highly skilled and motivated individual to join our team as an Assistant General Manager.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.

Job Description

The Assistant General Manager will play a pivotal role in driving membership sales through health and wellness education, maintaining a knowledgeable team that prioritizes dog wellness and safety, and providing leadership, guidance, and mentorship for the Scenter employees.

Key Responsibilities

  • Drive Membership Sales: Develop and execute strategies to increase membership sales, focusing on health and wellness education.
  • Maintain a Knowledgeable Team: Ensure that all team members are knowledgeable about dog wellness and safety, providing ongoing training and support as needed.
  • Provide Leadership: Lead by example, demonstrating exceptional customer service skills and a commitment to excellence.
  • Develop and Implement Processes: Create and implement efficient processes to drive business results, improve customer satisfaction, and ensure a positive work environment.
  • Analyze Performance Metrics: Regularly review performance metrics, identifying areas for improvement and developing strategies to address them.

Requirements

  • Leadership Experience: Proven track record of success in a leadership role, with experience managing teams and driving business results.
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Business Acumen: Strong understanding of business principles, including finance, marketing, and operations.
  • Time Management: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines.
  • Adaptability: Willingness to adapt to changing circumstances, priorities, and deadlines.

Benefits

  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Bonus Structure: Performance-based bonuses to motivate and reward exceptional performance.
  • Paid Time Off: Generous paid time off policy to ensure work-life balance.
  • Complimentary Services: Free access to Scenthound's services for you and your family.


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