Store Operations Manager
5 days ago
About Scenthound Southlake, TX
Scenthound is a dynamic organization dedicated to providing exceptional canine wellness services. As we continue to grow and expand our reach, we seek a highly skilled and motivated individual to join our team as an Assistant General Manager.
Estimated Salary: $60,000 - $80,000 per year, depending on experience.
Job Description
The Assistant General Manager will play a pivotal role in driving membership sales through health and wellness education, maintaining a knowledgeable team that prioritizes dog wellness and safety, and providing leadership, guidance, and mentorship for the Scenter employees.
Key Responsibilities
- Drive Membership Sales: Develop and execute strategies to increase membership sales, focusing on health and wellness education.
- Maintain a Knowledgeable Team: Ensure that all team members are knowledgeable about dog wellness and safety, providing ongoing training and support as needed.
- Provide Leadership: Lead by example, demonstrating exceptional customer service skills and a commitment to excellence.
- Develop and Implement Processes: Create and implement efficient processes to drive business results, improve customer satisfaction, and ensure a positive work environment.
- Analyze Performance Metrics: Regularly review performance metrics, identifying areas for improvement and developing strategies to address them.
Requirements
- Leadership Experience: Proven track record of success in a leadership role, with experience managing teams and driving business results.
- Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
- Business Acumen: Strong understanding of business principles, including finance, marketing, and operations.
- Time Management: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines.
- Adaptability: Willingness to adapt to changing circumstances, priorities, and deadlines.
Benefits
- Competitive Salary: $60,000 - $80,000 per year, depending on experience.
- Bonus Structure: Performance-based bonuses to motivate and reward exceptional performance.
- Paid Time Off: Generous paid time off policy to ensure work-life balance.
- Complimentary Services: Free access to Scenthound's services for you and your family.
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