Technical Service Specialist

3 days ago


Lombard, Illinois, United States REALLY BIG CRANE COMPANY Full time
Job Overview

We are seeking a skilled Technical Service Representative to join our team at Really Big Crane Company.

This role involves providing exceptional customer service, troubleshooting technical issues, and ensuring the smooth operation of our gaming equipment.

The successful candidate will have strong analytical and problem-solving skills, excellent communication abilities, and a passion for delivering high-quality results.

Responsibilities
  • Provide technical support for our gaming products, including repair, maintenance, and troubleshooting
  • Assist with game testing, setup, and shipping
  • Ensure all technical aspects of our product line are up-to-date and functioning properly
  • Collaborate with cross-functional teams to resolve technical issues and improve processes

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • Minimum 2 years of experience in a technical services or route servicing role
  • Excellent organizational and multitasking abilities
  • Strong understanding of basic electronics and circuitry
  • Ability to lift 50 pounds and stand for extended periods
  • A valid driver's license and willingness to travel occasionally
Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, 401(k) matching, and paid time off.

In addition, we provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.



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