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CNC Field Service Technician

1 month ago


Chicago, Illinois, United States Heller Machine Tools Full time
Job Summary

We are seeking a highly skilled CNC Field Service Technician to join our team at Heller Machine Tools. As a key member of our technical support team, you will be responsible for providing expert technical support to our clients across the USA.

Your primary duties will include:

  • Installation and commissioning of new Heller CNC machining centers
  • Troubleshooting and repair of mechatronic systems on Heller CNC machining centers
  • Providing professional technical support via phone or email to clients
  • Analyzing complex mechanical and electrical machine components for failure modes
  • Supporting the transportation of tooling and spare parts to customer sites

You will work closely with our clients to diagnose and resolve issues, and provide thorough documentation of repairs on service reports.

Requirements

To be successful in this role, you will need:

  • A minimum of 2-year degree in a relevant field, preferably a combination of business and technical studies
  • At least 5 years of hands-on experience with heavy metal removal product lines and processes
  • Thorough understanding of electrical and mechanical systems commonly used on 3 and 5 axis milling machining centers with Fanuc 31i or Siemens 840D PL & SL controls
  • Excellent troubleshooting and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced CNC Field Service Technician looking for a new challenge, please apply today.