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Family Services Director

2 months ago

Michigan City, Indiana, United States Paladin, Inc. -Head Start of LaPorte County Full time
Job Summary

The Family Services Manager is a key member of the Paladin, Inc. - Head Start of LaPorte County team, responsible for overseeing and managing the ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance) functions within the Head Start program. This role involves strategic planning, staff supervision, ensuring compliance with federal and state regulations, and optimizing ERSEA processes to support the program's goals.

Key Responsibilities
  • ERSEA Management
    • Develop and implement strategic plans for ERSEA to ensure effective recruitment, enrollment, and retention of eligible families.
    • Monitor and evaluate ERSEA processes to identify areas for improvement and implement best practices.
    • Oversee the eligibility determination and enrollment processes to ensure compliance with Head Start performance standards and regulations.
    • Ensure timely and accurate processing of applications and maintenance of up-to-date records.
  • Parent, Family, and Community Engagement (PFCE)
    • Develop and implement strategies and programs to enhance parent, family, and community engagement in alignment with Head Start's PFCE framework.
    • Create and oversee activities and workshops that support family development, parenting skills, and community involvement.
    • Build strong, supportive relationships with families to promote active participation in their child's education and overall program activities.
    • Provide guidance and resources to families to support their child's development and well-being.
  • Leadership and Collaboration
    • Supervise and support ERSEA staff, including providing training, conducting performance evaluations, and fostering professional development.
    • Facilitate regular team meetings to review performance, discuss challenges, and share best practices.
    • Work closely with the Head Start Program Director, other program managers, and community partners to support program goals.
  • Communication and Partnerships
    • Communicate effectively with families, staff, and community stakeholders to address concerns and promote the program.
    • Establish and maintain partnerships with community organizations, agencies, and stakeholders to enhance program services and resources.
Requirements
  • Bachelor's degree in a related field, such as early childhood education, social work, or a related field.
  • Minimum of 2 years of experience in a related field, such as ERSEA management, family engagement, or program development.
  • Strong leadership and supervisory skills, with experience in staff management and development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with families, staff, and community stakeholders.
  • Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement best practices.