Quality Control Specialist II

1 month ago


Calabasas, California, United States Maverick Payments Full time
About the Position

Maverick Payments is seeking a highly skilled Quality Control Representative II to join our team. This role is responsible for onboarding new accounts, activations, and quality control of all new merchant accounts.

Key Responsibilities
  • Review daily assignment queue for account onboarding and ensure timely completion.
  • Verify application, pricing, and approval parameters to ensure record completion and accuracy.
  • Key and sync account data as required to ensure onboarding is accurately completed promptly.
  • Communicate with partners and staff members as needed to resolve any issues or discrepancies.
  • Perform data entry and maintenance tasks as required to complete corrections, action items, and additional step request items.
  • Ensure data sensitive maintenance requests are handled with utmost care and confidentiality.
  • Update accounts and perform department-related projects and assignments as assigned.
Requirements
  • High School Diploma or equivalent.
  • 1-2 years of experience working with software user interfaces within the merchant processing field.
  • Experience working in high-risk payment processing industry.
  • Proficiency with Microsoft Office Suite.
  • Ability to navigate multiple system interfaces to key application information efficiently.
  • A typing speed of 40+ wpm.
What We Offer
  • Competitive salary, bonuses, and incentives.
  • Comprehensive employer-sponsored health, vision, and dental insurance programs.
  • Paid time off, paid sick leave, and paid holidays.
  • 401K plan with up to a 3% matching contribution.
  • Commitment to career development and advancement.
  • Employee recognition programs.
  • Vibrant office culture, team building, and more.

This position will consider remote candidates in the following states: AZ, CA (outside Los Angeles), CO, FL, GA, ID, IN, MA, MD, ME, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA.

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization.

Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products, or commercial interests.

Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.

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