Customer Experience Manager

5 days ago


Pittsburgh, Pennsylvania, United States Bloomfield Robotics Full time
Key Responsibilities

This is a senior leadership role that requires a deep understanding of our product roadmap and corporate strategy. The ideal candidate will have experience in startups or agile organizations, preferably in Customer Success and/or Operations roles.

They will be responsible for owning the service delivery process, maintaining direct relationships with customers, and working directly with cross-functional teams to manage requests and issues. A willingness to travel to customer locations (approximately 20%) is also required.



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