Hotel Operations Manager
4 hours ago
Job Summary:
We are seeking a dynamic and experienced General Manager to lead our hotel operations and provide exceptional guest service. As a key member of our leadership team, you will be responsible for managing daily hotel operations, including budgeting, forecasting, and strategic planning. You will also lead and develop our executive team, oversee sales and marketing initiatives, and ensure guest and team member satisfaction.
Key Responsibilities:
* Lead and manage all hotel operations, including budgeting and forecasting, strategic planning, and leading service initiatives
* Oversee sales and marketing initiatives, including developing and implementing marketing plans
* Lead and develop the executive team, including providing supervision and professional development, scheduling, and conducting counseling and evaluations
* Monitor and develop team member performance, particularly the executive team and department heads
* Review operational performance, identify areas of opportunity, and implement action plans to correct deficiencies
* Ensure guest and team member satisfaction, and oversee service quality and operational efficiency
Requirements:
* 3 years of experience as a Hotel General Manager
* Previous experience working in a Marriott or Starwood branded hotel is preferred
* Excellent working knowledge of various Marriott/Starwood systems and processes
What We Offer:
* Competitive base salary and incentive package up to 20% of base salary
* Excellent benefits package, including health, dental, and vision insurance
* Opportunities for professional development and growth
Company Overview:
We are a leading hospitality company with a commitment to delivering exceptional guest service and financial profitability. Our hotel is a 105-room Four Points by Sheraton located in Eastham, MA, Cape Cod. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Equal Opportunity Employer:
We are an equal opportunity employer and welcome applications from diverse candidates.
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