Hotel Operations Manager

4 days ago


Norwood, Massachusetts, United States Marriott Full time
Job Title: General Manager

We are seeking a dynamic and passionate General Manager to lead our 105-room Four Points by Sheraton Hotel in Eastham, MA, Cape Cod.

Job Summary:

The General Manager will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Key Responsibilities:
  • Lead, direct, and manage all hotel operations, including budgeting, forecasting, strategic planning, and sales and marketing initiatives.
  • Oversee service quality, operational efficiency, guest satisfaction, brand standard compliance, and service and financial measurements.
  • Recruit, interview, and train team members, and develop their skills and performance.
  • Monitor and develop team member performance, particularly the executive team and department heads.
  • Serve as the primary liaison to JNR corporate office.
Requirements:
  • Previous Franchised Hotel General Management experience is mandatory.
  • Previous experience working in a Marriott or Starwood branded hotel is preferred.
  • Must have excellent working knowledge of various Marriott/Starwood systems and processes.
What We Offer:

We offer a competitive base salary, benefits, and an excellent incentive plan. If you are a motivated and experienced General Manager looking for a new challenge, please apply.



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