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Receiving Assistant

1 month ago

Dallas, Texas, United States Natural Grocers Full time
Job Summary

We are seeking a highly organized and detail-oriented Receiving Assistant to join our team at Natural Grocers. As a key member of our receiving department, you will be responsible for ensuring the smooth operation of our receiving process, providing exceptional customer service, and maintaining a clean and organized work environment.

Key Responsibilities
  • Assist the Receiving Manager in accurately receiving all incoming products, including date, accuracy, and damage checking.
  • Scan all incoming and outgoing products, and stage products for efficient delivery to the sales floor.
  • Process POs, RPOs, mispicks, invoices, and paperwork in a timely and accurate manner.
  • Research and process all discrepancies, and communicate with department managers regarding delivery issues and vendor out-of-stocks.
  • Follow up on special orders, and operate a forklift and pallet jack as required.
  • Maintain a clean and organized back room, and work with department managers to address performance issues within the department.
  • Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
  • Maintain the safety and security of customers and employees, and assist in training and monitoring of department personnel.
  • Take the initiative to provide additional help and backup in the store, and provide store backup on the sales floor when receiving duties are complete.
  • Answer customer questions per company standards and policies, and continually increase product knowledge.
  • Use SAP and inventory management software, and email and utilize other IS programs as needed.
Requirements
  • High School diploma, GED, or equivalent preferred.
  • 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to obtain forklift certification.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel, and Outlook.