Case Manager II Position
4 weeks ago
Key Responsibilities:
- Provide targeted case management services to individuals in sustaining recovery.
- Develop individualized Case Management Plans that include access to care, cultural competency guidance, trauma-informed care, workforce development & training, and consumer-paced sustainability.
- Assess System of Care (SOC) collaboration with the Behavioral Health Community Coalition (BHCC) and coordinate activities and evaluate outcome annually.
- Makes appointments for allied and support care.
- Mentors consumers through referral intake documentation. Follows-up on referral care.
- Advocates for consumers.
- Refers consumers to SBIRT and conducts intake to Case Management services.
- Works with consumers to understand and address risk factors and connects consumers with resources and support services.
- Assists with Medicaid and health insurance eligibility, linkage to primary and dental care, and linkage to community organizations through the BHCC.
- Participates in continuous quality improvement and data-driven decision-making processes to assess program efficacy and drive quality improvement.
- Ensure adherence to data collection requirements and enters accurate and timely data into the Electronic Health Record (EHR).
- Provides culturally relevant and trauma-informed service.
- Attends mandatory position training that provides training in risk factors.
- Performs other job-related duties as assigned.
- Bachelor's degree in behavioral health or related field.
- Two (2) years' experience working with AN/AI population and experience providing culturally specific services.
- Two (2) years' experience involving case management.
- A combination of experience, education, and training that provides the required knowledge, skills, and abilities may substitute for degree requirements.
- Experience working with electronic health records.
- Master's degree in behavioral health or related field.
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