Housekeeping Professional

2 weeks ago

KailuaKona, Hawaii, United States Zealandia Holding Co. Full time
Job Details

Kona Reefshare - Kailua Kona, HI

Position Type: Full Time

Job Category: Hospitality - Hotel

Description

We offer a competitive pay based on experience and membership to our travel club as a benefit to every employee after their first few months. This includes:

  • Access to deeply discounted stays at our resorts
  • Access to discounted stays at partner resorts and hotels
  • Discounts on other travel-related expenses like airfare, car rental, and more

Full-time employees can also look forward to a more comprehensive benefit plan, including medical, dental, vision, company-paid life insurance, 401(k) with company match, ancillary benefits, and much more.

Kona Reef Resort is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company, our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

Job Summary

The Housekeeper cleans rooms consistent with LHR standards and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the rooms division.

Essential Functions
  • Maintains and cleans rooms, including all common areas, in accordance with our brand standards.
  • Utilizes the approved checklist to inspect, clean, and secure the facilities.
  • Replenishes guest rooms with amenities, supplies, linens, and terry in accordance with our standards.
  • Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly.
  • Communicates often with Front Desk and Maintenance on status of rooms, need for repairs, and early and late check-in/outs.
  • Pitches in and helps co-workers with their job duties as part of the housekeeping team.
Other Functions

The Housekeeper may also:

  • Perform other duties as needed to ensure smooth property operations.
Qualifications

High School Diploma or equivalent

Experience: Housekeeping experience is preferred, but not required.

LHR's Core Competencies:

  • Accountability: Ability to accept responsibility and account for his/her actions.
  • Adaptability: Ability to adapt to change in the workplace.
  • Customer-oriented: Ability to take care of the customers' needs while following company procedures.
  • Enthusiastic: Ability to bring energy to the performance of a task.
  • Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
  • Interpersonal: Ability to get along well with a variety of personalities and individuals.
  • Responsible: Ability to be held accountable or answerable for one's conduct.
  • Safety awareness: Ability to identify and correct conditions that affect employee safety.
  • Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
  • Accuracy: Ability to perform cleaning duties accurately and thoroughly.
  • Oral Communication: Ability to communicate effectively with others using the spoken English word.
  • Detail-oriented: Ability to pay attention to the minute details of every task.
  • Energy: Possesses the ability to work at a sustained pace and produce quality work.
  • Organization: Possesses the trait of being organized or following a systematic method of performing each task.
Physical Requirements

The Housekeeper works inside and outside in different weather conditions, which vary across locations. This is a fast-paced environment with multiple interruptions. The schedule includes holidays and weekends and may be changed as needed to meet demand.

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